Shipment Related

The Good Hair

After you made purchases on our site, we will ship your products directly to your address. You don’t need to worry about the product quality, all items we have in our warehouse are gone through strict checking process, to make sure the product meets our and customer’s qualification. Those items or products didn’t meet our standard will be push back to factories and won’t be shipped to our customers.

It takes about 24 hours to process your order (packing, printing order information etc) before we ship it out. We do ship orders from Monday to Friday, excluding weekends and holidays. Please allows us 1-2 business days to process order and after that period you will receive a tracking number by email and in your order information once we ship your order.

You can visit http://www.dhl.com, use your tracking number to track your order.

Countries/Areas DHL Shipping Time
US, Canada 3-4 Business Days
Europe,Africa and others 4-5 Business Days

Handling time is excluded in the shipping time

Total Delivery Time = Handling Time / Processing Time + Shipping Time

Customers should be responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

Shipping to an Address Other Than Your Billing Address

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, call the 1-800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

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Contact Us

WhatApp:0086-15602220782

Tel:0086-15602220782

Email:service@thegoodhair.com

Room 1008 Wins Business Center, No.78 JieFangZhuang Road, Baiyun District, Guangzhou, China,

Contact us via: service@thegoodhair.com ©2015-2016 theGoodHair. All rights reserved.